Please take a moment to review our
standard limousine transportation policies prior to making your
transportation arrangements with A. Harrington Limousine
Service.
If you have any questions regarding
our Standard Policies
please contact us.
Any pick-ups that are between the
hours of 12:00 a.m. and
5:59 a.m. there is an
additional $10.00 charge, which acts as an additional
tip for the chauffeur.
Any pick-ups scheduled on any of
these holidays will be charged an additional $10.00,
which acts as an additional tip for the chauffeur.
- New Year’s Eve (after 5 p.m.)
- New Year’s Day
- Easter
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve (after 5 p.m.)
- Christmas Day
Please Note:
If the
pick-up is between 12 Midnight and 5:59 a.m. and
falls on a holiday, it would be an additional $20.00
to the standard fare.
Wait and Returns are billed on an
hourly basis from the time of your scheduled pick-up to
the time of drop off. This time is billed in hourly
increments only. There is a 3-hour minimum for Wait and
Returns.
Call for pricing
Waiting time is an additional
charge added on top of the standard fare if the
passenger is late. The passenger has a grace period depending on where they are being
picked up from.
- At Home, Office, or Train
Station
The passenger has a 15-minute grace period starting
from the scheduled pick up time.
- At the Airports
The passenger has a grace period of 1 hour from the
final arrival time given to us by the respective
airlines until we have the passenger in the vehicle.
- At Private Airports
The passenger has a grace period of 1 hour from the
scheduled pick up time given to us at the time the
reservation is booked. If for any reason the flight
is delayed there is no way for us to track the
flight.
Example:
If the
chauffeur is on “location” at 12:45pm for a 1:00pm
pick up and we receive a call informing us that the
passenger will not be ready until 1:45pm, they will
be charged for the standard fare of the trip plus
the half hour wait for that vehicle.
Extra stop's are additional and
may be charged by the amount of time at the stop in
conjunction with how far off route this stop takes the
chauffeur.
Please Note:
If there
is any waiting time at the extra stop's, waiting
time charges will apply as listed above under
Waiting Time.
- A reservation can be
cancelled two-hours in advance for it not to be
billable.
- If a reservation is cancelled
less than two-hours in advance, you will be billed
the full amount.
- For wait and return
reservations, any cancellation made less than
two-hours before the scheduled pick up will be
billed at the three-hour minimum.
Please keep in mind that we are
not responsible for cancelled departing flights. If we
are scheduled to drop you off at the airport and your
flight is cancelled, you will be charged the full amount
if you do not call HLS two hours in advance.
We only track flights coming into
the airports, not going out.
For
real-time flight information please visit
www.flightview.com
If your flight is cancelled or
changed we require you to call our office to let us
know. We will not send a chauffeur to the airport if
your flight is cancelled.
If you are put on a different
flight the airline is not allowed to provide us with
your new flight information. Therefore, we require that
you contact us so that we can reschedule your
transportation arrangements.
When booking a reservation we will
be more than happy to send you or the person booking the
reservation an e-mail or fax confirmation indicating the
scheduled transportation arrangements.
Our customer service
representatives will contact you the day before your
scheduled reservation to confirm all reservations.
If for any reason you do not hear
from us by 5 p.m. the day before your reservation, we
request that you please call our office to confirm your
reservation.
Please Note:
It is
important when booking a reservation that more than
one phone number is provided in case the pick up
falls in the evening, weekend, or holiday.
Passengers are allowed to use our
chauffeur’s cell phone with the understanding that there
is a $2.00 per minute charge, which will be added to the
total bill. top of
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